Privacy Policy

Privacy Policy

Policy Statement

ITOSO is committed to providing our customers with a secure, private shopping experience and protecting your privacy.


In dealing with you as a customer, ITOSO may need to collect and retain information that identifies you as a customer so that transactions can be carried out and to provide you with goods we supply. The information we may collect includes:

  • Name and address
  • The contact telephone number and email address
  • Bank account details
  • Other information relevant to customer surveys and/or offers

We may use your personal information in the following ways:

  • Process and fulfill your order, including to send you emails to confirm your order status;
  • Verifying your identity and assisting you in case you forget your password or login details where these are necessary to access any part of this Website or any products or services;
  • Future marketing, commercial and publicity purposes including carrying out direct marketing, market research, and surveys
  • Contact you if necessary

We will keep your information private and must comply with the New Zealand Privacy Principles under the Privacy Act 1993.

If you do not wish to provide the information asked for, you have the right to refuse to provide it, however ITOSO may not be able to proceed with the transaction if the information required is necessary for ITOSO to ensure the transaction is conducted in a legitimate manner.


We may disclose your personal information if you may be engaged in unlawful, inappropriate or objectionable behavior, or if required by law to do so.


Cookies used on our website are small data files that are stored on your computer when you visit a website. Cookies do not contain any personal Information about you and therefore cannot be used to identify you personally. However, cookies assist us to enhance or personalize your online browsing and shopping experience. 

You have the ability to accept or decline cookies by modifying your browser settings. Our Sites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, you may not be able to access your account information or make purchases on our website. Some advanced and customized features may not be available to you.

Marketing emails / newsletters

If you no longer wish to receive marketing emails or newsletters from us, you can find and click on the unsubscribe link in emails and we will wipe you off the list from receiving future marketing related correspondence.

Contact us about questions or concerns

If you have any questions about this Privacy Policy, you can contact [email protected].

128 Great South Road
Auckland 1062

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